The specialist of the on-call management, CLEVER Technologies suggests you trying the solution MEMOGuard. The MEMOGuard software is a supervisor who notifies in case of problem the staff according to the on-call schedule.
Sommaire de l'article
Oversee the staff of technical guard and the teams with a software of on-call management.
- Supervision of the health workers in the medical world
- Supervision of the agents of on-call and night interventions
- Supervision of the technical teams for IT services
- Supervision of staffs of maintenance in the industrial world
- Supervision of the municipal agents during Plan of Forecast of the risks
- Supervision of the died man (management of the sensitive sites).
Tool of supervision of the teams : the on-call management of the technical teams
MEMOGuard offers a Web interface of supervision for the management of the on-call agents, since the Interface man machine you can oversee all the teams in intervention. The supervisor MEMOGuard identifies an alarm or an alert and sends it on the motive(mobile) of the staff of available guard(guarding,nurse). The tool of surveillance(supervision) handles the alerts according to procedures and on-call schedules predefined by the DSI, or the administrator of safety(security).
Plan of the alarm system of the staff
You can configure your warning device according to the priorities and the redundancy of the alarms. It will be possible to configure acquittals(payments) for every alert to benefit from a recording and from the exact hour of grip(taking) by the on-call staff, the double acquittal(payment) will allow you to know the hour of the end of intervention, it will give you the time past to answer the alert, and so assure you that the problem is resolved and to guarantee the end of the intervention.
With the system of supervision of the staff, complete MEMOGuard you can also make of the joining end to end from a phone call and redirect the people calling towards the adapted contacts (getting in touch) to answer for the most in brief deadlines(extensions).
The on-call staff will receive the alert on its mobile phone (SMS, voice call), pager, FIXED, E-MAIL, SMS telephone to e-mail or SMS email. It is one software of supervision of the staff that centralizes the alarms and passes on(transmits) them to the staffs of guard so that the alert is taken care.
You will have multiple possibilities to configure the distribution(broadcasting) of messages and so check(control) your whole production line: Management of the teams on-call production