Sommaire de l'article
Today, the information system not only comes to support the activity job(business) by the company, it is at the heart of this activity and manages all the equipments allowing the productivity of the company. IT departments so have to protect the availability from it and the performances, and to develop him(it) permanently.
Supervision IT and technical infrastructures with a centralized warning device
In the face of(In front of) these stakes, the software publisher CLEVER Technologies with press a solution of supervision of infrastructures IT. It is the tool of surveillance(supervision) that allows the global supervision of IF, MEMOGuard is conceived(designed) to help the computing teams (management of the on-call teams) to check(control), to watch daily infrastructures IT to optimize the performances, if the latter are accommodated in house or confided(entrusted) to a third host. The demand(request) of supervision in SaaS increases very significantly whatever are the jobs(businesses).
IT supervision of infrastructures
Needs businesses and the imperative of continuity of services(departments) imply(involve) that information systems are more and more available on more and more spread(widened) time slots. All DSI thus has to have a monitoring system guaranteeing the detection and the treatment(processing) of the incidents 24 hours a day, 7 days a week.
Two phases are thus important for the DSI: guarantee the availability of the system in case of breakdown (by mechanisms of redundancy) but also try to warn(prevent) the teams of penalties in case of problem and, if necessary to guarantee a fast information feedback for a minimal duration of intervention.
It is the role of the supervision of infrastructures IT.
- Verify in real time the state of the whole information system: networks, materials(equipments), application softwares, supervision GTC / GTB
- Be immediately to inform and alerted(notified) by any risk of dysfunction with new media of communication
- Identify the problems and the incidents to act before the users are affected(allocated).
- Arrange information necessary for the fast correction of the incidents with procedures adapted for every intervention
- Measure the quality of service(department) returned to the jobs(businesses): key performance indicators, personalized reporting, recording of the incidents
- Anticipate the new needs for evolution of the computing infrastructures, and industrial
- Alert(Notify) the teams of penalties by SMS, email, faxes, vocal messages, pagers with a tool of global supervision.
- Have a Web Interface of accessible(approachable) management of the alarms with all the Web browsers, Pc, tablet, Smartphone.