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IT and industrial technical Liable to the work

Liable to the work are current practices in many domains of the active life, in particular in the case of treatment  of the techniques of the computing and in the industrial world. However it is advisable to clarify well, not to confuse(merge) technical penalty with offices(durabilities), which are sometimes rather nearby practices. Penalties are governed, according to the article L.3121-5 of the labor code.
It is really one or several periods, in the course of which the employee or employee is held not at the disposal of his employer but ready to intervene if necessary.

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IT and industrial technical on-call management

It is what the Liable to the work : often confused(merged) with the office(durability), which obliges the employee to be present in the workplace, the penalty is not included in the actual working time of an employee. A day or an on-call night are one or several periods during which an employee must be able to intervene at any time. To be able to intervene quickly, the employee has to stay at his home(with him) or be held at arrangement(measure) in case of release of an alarm.

Manage Liable to the work IT and industrial technique

CLEVER Technologies with press an IT technical on-call tool and industrial allowing to manage in real time the alarms. MEMOGuard allows to oversee the alarms to spread(broadcast) the alerts on the technical, IT on-call agents and the industrialists.
MEMOGuard passes on(transmits) the alarms on all the media of communication: SMS, email, fax, pagers, vocalized, landline telephone. It is possible to make of the acquittal(payment), the double acquittal(payment) and the joining end to end, it offers a perfect traceability of the intervention.

  1. – Coverage of the alarm by the on-call agent with the first acquittal
  2. – Arrived on-site for intervention, further to a call of the memoguard for a complete history.
  3. – Double acquittal to finalize the technical penalty of the maintenance technician.
  4. – Sending of a report vocalized by e-mail (Or other) as at the end of report of intervention

In case of absence of the on-call agent, the night or the weekend, all the alarms can be broadcast(diffused) by SMS and/or email to inform the on-call technicians, and or responsible as fast as possible.
Example: in a cold storage plant storing perishable foodstuffs in freezers, the electricity of the site must be never cut.
This feature of the system imposed IT technique is essential when the alarm is important and when she must be handled(treated) in real time. In every case, the participants(speakers) have an IHM, a supervision, accessible(approachable), via a smart phone or similar for possible remote interventions, without necessity to move. It is comfortable and pleasant to be able to handle an alert or alarms since at home.

Interface Man Machine of monitoring for the management of the remote interventions:

MEMOGuard offers the possibility of visualizing(displaying) at a distance(remotely) the interventions of the agents of guard via a Web interface. It is possible to visualize(display) current(in class) intervention and to replace on-call agents according to the active alarms.
The technical on-call agent can already be in intervention, memoguard will know how to send the alert on other participants(speakers) according to the procedure, under reserve that there are several on-call technicians.
Finally via the swap of the alarms, the person in charge can at any time and in case of inconvenient absence of a technician, make switch around the alarms on another technician either an other one groups of technicians, so facilitating the daily management of the alarms and the alerts.