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IT supervision of the servers with an interface man machine
Oversee the servers of the information system to plan and watch the alarms and the alerts bound(connected) to the computer system with a management of the schedules of the on-call teams.
Every alarm went back up(raised) on a console of supervision which sends back(dismisses) warning messages on communication channels wished to warn(prevent) quickly the on-call staff, team of maintenance.
Monitoring servers computing
The Managers of the information system of the company have for obligation(bond) to maintain the smooth running of the system of files. Every interruption can cause(provoke) grave dysfunctions in the services(departments) or in the production lines.
When your system breaks down, it is important, even essential to answer quickly at the request of intervention, that’s why the software publisher in set up a tool of IT supervision of the servers.
Several versions for the IT supervision of the servers
- MEMOGuard: tool of supervision BASIC version of the tool of IT supervision limited to 2 calls(appeals) in waterfall(stunt) by procedure and a number of calls(appeals) in parallel limited to 2 also, sold with his(her,its) modem GSM
- MEMOGuard: tool of standard supervision Limited to 2 calls in waterfall(stunt) by procedure and a number of calls(appeals) in parallel limited to 4
- MEMOGuard: tool of Unlimited complete supervision in number of calls(appeals) in parallel and in number of calls(appeals) in waterfall(stunt) by procedure This version also has a function(office) of joining end to end, that is a direct getting in touch between the technician of intervention and the guard or the witness(baton) of the problem. The version benefits from a dialogic card(map) for the distribution(broadcasting) of the vocal messages
MEMOGuard: the model allows to implement(operate) the solution supervision which will be time-limited and in the features, this offer allows the DSI to test the efficiency of the product, and to have a totally trained(formed) staff.
The software of IT supervision sends alerts SMS, email, faxes, vocal messages, pagers to the on-call agents,
The supervisor identifies an alarm or an alert and handles warning messages according to the procedures predefined and on-call schedules available.
Messages will allow to warn the on-call staff on mobile phone (SMS, voice call), pager, FIXED, E-MAIL, SMS to e-mail or SMS email.